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| Maintainence |
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Maintenance is one of the most important aspects of working with ICT. We offer complete network and workstation support with guaranteed response times, almost all of our client’s major problems have been resolved within (x amount of time) of the problem occurring and this done without ever leaving the office.
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Remote access- Reducing the time to resolve fault |
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Response times - We have guaranteed response times, most of the problems we encounter we solve within (x amount of time) |
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Backup monitoring – If your backups should fail for any reason we know straight away and hope to resolve the problem before the next scheduled backup |
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2 x PM visits per year – In order to make sure your IT is working as you expect it to |
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Managed costs – fixed costs |
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Regular server health checks – Whether your server needs a Memory upgrade or a new piece of software we’ll know and advice you on the best course of action |
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IT advice – we can offer impartial advice on what would be the best solution for your business. When it comes to IT we know the most expensive isn’t always the best for everyone |
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Proactive approach – We take an active interest in the welfare of your company |
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